The Credible Platform is ranked No. 1 in the Best in KLAS: Software and Professional Services report for Behavioral Health. Qualifacts has a loyal customer base with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. The company combines clinical, billing, and analytics capabilities with embedded AI tools to reduce administrative burden and improve care quality across organizations of all sizes.
Cyborg Score Rationale
Market leadership in behavioral health EHR (KLAS #1 ranking), broad customer base (2,500+ customers, 6M+ patients), AI-driven product innovation (Qualifacts iQ), and strong platform scalability across enterprise to small-mid market segments position the company well. Solid recurring revenue model through SaaS delivery, though private status limits visibility into financials.
Top Insights
With 25+ years of expertise, Qualifacts helps organizations work smarter, scale confidently, and focus on delivering high-quality care.
Advanced AI, industry-leading data innovation, and robust interoperability help organizations reduce administrative burden, unlock insights, and improve day-to-day experiences for clinicians and administrators.
Ambient clinical documentation cuts manual note-taking by up to 70%, while intelligent scheduling optimizes access across providers, programs, and services.
Award-winning EHR solutions (Credible, CareLogic, and InSync) offer intuitive core features tailored to behavioral health organizations, including scheduling, treatment plans, assessment tools, billing solutions, and state reporting.
Named Competitors
CareLogic EHR — Enterprise behavioral health EHR platform
Netsmart EHR — Behavioral health and human services EHR
Point Click Care EHR — Long-term and post-acute care EHR solution
Athenahealth — Cloud-based healthcare software serving multiple specialties including behavioral health
Recent Developments
(February 2026) Qualifacts expanded behavioral health assessment capabilities, supporting 500+ industry-standard licensed assessments integrated with EHR platforms.
(October 2025) Launch of Qualifacts iQ, an AI companion for behavioral healthcare that transcribes therapy sessions and automatically generates clinical notes within EHR workflows.
(October 2025) Introduction of OneQ integration layer enabling CareLogic and other modern EHRs to access a common set of integrated solutions.
Open the full interactive Qualifacts report
Strategic research, analyst-debate audio, full Cyborg Score breakdown across 11 dimensions, and saved-company audio playlists.