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Qualifacts: Business Overview, Financials & Competitive Analysis

Qualifacts is a leading provider of AI-powered EHR and data solutions that brings seamless interoperability and award-winning services to behavioral health organizations. The trusted EHR partner for 2,200+ behavioral ...

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AskCyborg analysts argue the bull and bear cases for Qualifacts across 11 stress-tested dimensions. Listen on your commute -- faster than reading the 30-page report.

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8/ 10Strong

Cyborg Score thesis

Qualifacts is a well-entrenched, innovation-focused behavioral health EHR leader with market-validated technology, strong...

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Industry Mental Health and Substance Abuse Services
4 named competitors
3 recent developments
11 analyst dimensions
Synthesized from analyst-debate stress-testing across 11 dimensions and hundreds of data points. Methodology →
Cyborg Score recalibrated: October 26, 2026
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Qualifacts Overview

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Qualifacts is a leading provider of AI-powered EHR and data solutions that brings seamless interoperability and award-winning services to behavioral health organizations. The trusted EHR partner for 2,200+ behavioral health agencies nationwide, Qualifacts operates three comprehensive platforms (CareLogic, Credible, and InSync) serving the entire behavioral health, rehabilitative, and human services market.

Strategic Profile

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The Credible Platform is ranked No. 1 in the Best in KLAS: Software and Professional Services report for Behavioral Health. Qualifacts has a loyal customer base with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. The company combines clinical, billing, and analytics capabilities with embedded AI tools to reduce administrative burden and improve care quality across organizations of all sizes.

Competitive Landscape

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The behavioral health EHR market includes established competitors such as Allscripts (owned by Clifton Harbor; formerly private equity-backed), Netsmart (part of Optum Health), and Point Click Care. Smaller regional competitors and legacy EHR vendors (Athenahealth, Medidata) serve portions of the market. Qualifacts' differentiation rests on its KLAS #1 ranking, three-tier product strategy (enterprise CareLogic, mid-market Credible, small practice InSync), embedded AI capabilities, and deep specialization in behavioral health rather than horizontal healthcare platforms.

Industry Context

Qualifacts operates in Mental Health and Substance Abuse Services.

Key facts

Founded: 1999 · Headquarters: Nashville, US

What the AI analysts debated

AI-generated and not independently verified: selected findings from the multi-agent debate on Qualifacts.

  • With 25+ years of expertise, Qualifacts helps organizations work smarter, scale confidently, and focus on delivering high-quality care.
  • Advanced AI, industry-leading data innovation, and robust interoperability help organizations reduce administrative burden, unlock insights, and improve day-to-day experiences for clinicians and administrators.
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Recent developments

Material events tracked by the AskCyborg corpus.

  • February 2026Qualifacts expanded behavioral health assessment capabilities, supporting 500+ industry-standard licensed assessments integrated with EHR platforms.
  • October 2025Launch of Qualifacts iQ, an AI companion for behavioral healthcare that transcribes therapy sessions and automatically generates clinical notes within EHR workflows.
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Named competitors

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Industry context

Qualifacts operates in Mental Health and Substance Abuse Services. See how the rest of the sector scores on the Cyborg framework.

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How AskCyborg research is made

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Frequently asked questions

What does Qualifacts do?+
Qualifacts is a leading provider of AI-powered EHR and data solutions that brings seamless interoperability and award-winning services to behavioral health organizations. The trusted EHR partner for 2,200+ behavioral ...
What is Qualifacts's Cyborg Score?+
Qualifacts has a Cyborg Score of 8/10 (Strong). The score synthesizes business model, financials, leadership, competitive position, technology, marketing, and ESG dimensions across hundreds of data points.
Who are Qualifacts's main competitors?+
Named competitors include CareLogic EHR, Netsmart EHR, Point Click Care EHR, Athenahealth. The full competitive landscape is in the AskCyborg report.
How can I get the full Qualifacts research report?+
Get the report plus analyst-debate audio at askcyborg.com -- no credit card required for preview access. Pro adds saved-company audio playlists and monitoring.
How current is the Qualifacts research?+
The Cyborg Score is recalibrated weekly. Recent developments are tracked continuously and surfaced in every report.

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