Digital pharmacy and same-day prescription delivery
Strategic Profile
Medly adopted a hybrid retail model that blended physical storefronts with digital services, allowing patients to visit locations for consultations, pickups, or urgent needs while primarily leveraging app-based ordering for seamless delivery, having launched as a digital-first pharmacy in 2017 and expanded its footprint of branded retail sites to enhance accessibility in urban areas. However, throughout most of 2022, Medly was losing money, resulting in its laying off more than half of its staff members and closing most of its retail stores, with former employees stating that Medly's decline and collapse was because the company grew too quickly.
Cyborg Score Rationale
Medly Pharmacy is defunct and no longer operational as of early 2023. The company failed despite raising $100M in funding and experiencing rapid growth during the COVID-19 pandemic, ultimately filing for bankruptcy due to unsustainable growth and operational losses.
Top Insights
Founded by second-generation pharmacy owners with 30+ years of combined family pharmacy experience seeking to modernize prescription delivery
Raised $100M in funding (July 2020) to scale hybrid retail-digital model across major U.S. markets
Achieved 100-fold revenue growth by 2020 during COVID-19 pandemic; expanded to 51 stores across nine states at peak
Company filed for Chapter 11 bankruptcy (December 2022) and liquidated by April 2023; assets acquired by Walgreens
Named Competitors
Alto Pharmacy — Digital pharmacy with same-day delivery
Capsule — Same-day prescription delivery and medication management app
PillPack — Pre-sorted medication packets with mail delivery
CVS Health — Large pharmacy chain with delivery services
Walgreens — Major pharmacy chain that acquired Medly assets
Recent Developments
(December 2022) Filed for Chapter 11 bankruptcy protection
(February 2023) Announced sale of all remaining assets to Walgreens
(April 2023) Converted Chapter 11 case to Chapter 7 liquidation
(September 2024) Co-founder and former CEO Marg Patel, former CFO Robert Horowitz, and former Head of Rx Operations Chintankumar Bhatt charged by U.S. authorities
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