The platform's extensive nationwide network serves organizations of all sizes, from small businesses to enterprises. MDLive's major clients include Aetna, Cigna, HealthNet, Humana, Regence Blue Cross and Blue Shield, Molina Healthcare, Sutter Health, Hospital Corporation of America, Coca Cola, Staples, Yahoo, Samsung, and Twitter. The company holds two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association.
Cyborg Score Rationale
MDLive operates a well-established telehealth platform with significant scale (5M+ patients), strong enterprise partnerships with major insurers and employers, and quality certifications. The service model is proven and scalable. However, as a private company with prescription limitations and regulatory constraints across states, growth is constrained compared to public competitors.
Top Insights
MDLive's provider network includes over 2,000 medical and 900 behavioral health professionals.
The per-member pricing model provides cost predictability and simplified vendor management for organizations managing large employee populations.
MDLive is one of the few telehealth platforms offering therapy and psychiatry in addition to primary care, dermatology, and urgent care.
Doctor availability can be challenging depending on location and insurance plan, especially for specialized care or during peak hours, potentially resulting in longer wait times.
Named Competitors
Teladoc Health — Enterprise virtual care platform serving insurers and health plans
Amwell — Virtual care platform for providers, insurers, and employers
Ro — Direct-to-consumer telehealth for chronic conditions
Recent Developments
(January 2026) Platform features MDLIVE E-Treatment and Well-Being Tools for urgent care conditions without requiring live visits
(June 2026) Mobile app continues to support scheduling and virtual visits with average wait times under 15 minutes
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