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Cloopen Group Holding Limited: Business Overview, Financials & Competitive Analysis

Cloopen Group Holding Limited scores 4/10 on the AskCyborg Cyborg Score (Weak). China-based cloud communications provider with loss-making operations, regulatory risks via VIE structure, and declining revenue trajectory offers limited near-term upside without operational turnaround evidence. The company shows negative 3-year revenue growth (-3.8%) and ranks 3/10 on growth metrics. Operating cash outflows and substantial losses throughout 2023–2025 with no.

What is Cloopen Group Holding Limited's industry? Cloopen Group Holding Limited (yuntongxun.com) operates in Cloud Computing Services. AskCyborg classifies Cloopen Group Holding Limited under Cloud Computing Services in its company registry.

Cloopen Group Holding Ltd is a China-based multi-capability cloud-based communications solution provider offering integrated CPaaS (communications platform as a service), cloud-based contact centers, and cloud-based U...

4/ 10Weak

Cyborg Score thesis

China-based cloud communications provider with loss-making operations, regulatory risks via VIE structure, and declining revenue...

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Industry Cloud Computing Services
6 named competitors
2 recent developments
11 analyst dimensions
Synthesized from analyst-debate stress-testing across 11 dimensions and hundreds of data points. Methodology →
Cyborg Score recalibrated: October 5, 2026
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Cloopen Group Holding Limited OverviewStrategic ProfileCompetitive LandscapeIndustry ContextKey facts
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Cloopen Group Holding Limited Overview

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Cloopen Group Holding Ltd is a China-based multi-capability cloud-based communications solution provider offering integrated CPaaS (communications platform as a service), cloud-based contact centers, and cloud-based UC&C (unified communications and collaborations). The company serves enterprises across internet, telecommunications, financial services, education, industrial manufacturing, and energy sectors.

Strategic Profile

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The company went public via IPO on February 9, 2021 but currently trades on OTC markets at a low valuation. The business faces execution challenges including a prior SEC settlement for employee misconduct, material weaknesses in internal controls, and has been loss-making with substantial net losses through 2025. The company's China-based VIE structure adds regulatory complexity and political risk to its investment profile.

Competitive Landscape

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Cloopen competes in the fragmented cloud communications market dominated by global and regional platforms. In China specifically, competitors include domestic CPaaS and UC&C providers focused on SMB and enterprise segments, as well as international platforms such as Twilio and larger integrated telecom vendors that offer communications capabilities alongside broader enterprise services.

Industry Context

Cloopen Group Holding Limited operates in Cloud Computing Services.

Key facts

Founded: 2012 · Headquarters: Beijing, China · Employees: 1,008 · Revenue: $105.7M (TTM trailing twelve months) · Market cap: $113.5M

What the analysts stress-tested

The top findings that survived the multi-agent debate for Cloopen Group Holding Limited.

  • Revenue of $105.73M (TTM) with 36.13% gross margin suggests underlying unit economics, but the business remains loss-making with substantial net losses through 2025, indicating customer churn or pricing pressure.
  • Market cap of $113.49M with ~1,008 employees yields low revenue-per-employee (~$105K) relative to pure-play SaaS peers, signaling limited operational leverage or potential workforce underutilization.
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Recent developments

Material events tracked by the AskCyborg corpus.

  • March 2025Filed 2023 annual report on Form 20-F disclosing continued operating losses and material internal control weaknesses
  • February 2021IPO listing on NYSE, later moved to OTC markets (RAASY ticker)
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Named competitors

Pulled from the analyst-debate framework. Click any competitor to see their Cyborg Score.

TwilioGlobal cloud communications platform with APIs, messaging, and voice→VonageCloud communications and unified communications platform→InfobipGlobal omnichannel CPaaS provider with SMS, WhatsApp, RCS, voice, and email APIs→SinchCloud communications platform for customer engagement with messaging, voice, and video→PlivoDeveloper-friendly CPaaS platform for SMS, voice, and messaging APIs→BandwidthCPaaS provider with proprietary network offering SMS, voice, and 911 communications APIs→

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Industry context

Cloopen Group Holding Limited operates in Cloud Computing Services. See how the rest of the sector scores on the Cyborg framework.

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Frequently asked questions

What does Cloopen Group Holding Limited do?+
Cloopen Group Holding Ltd is a China-based multi-capability cloud-based communications solution provider offering integrated CPaaS (communications platform as a service), cloud-based contact centers, and cloud-based U...
What is Cloopen Group Holding Limited's Cyborg Score?+
Cloopen Group Holding Limited has a Cyborg Score of 4/10 (Weak). The score synthesizes business model, financials, leadership, competitive position, technology, marketing, and ESG dimensions across hundreds of data points.
Who are Cloopen Group Holding Limited's main competitors?+
Named competitors include Twilio, Vonage, Infobip, Sinch. The full competitive landscape is in the AskCyborg report.
How can I get the full Cloopen Group Holding Limited research report?+
Get the report plus analyst-debate audio at askcyborg.com -- no credit card required for preview access. Pro adds saved-company audio playlists and monitoring.
How current is the Cloopen Group Holding Limited research?+
The Cyborg Score is recalibrated weekly. Recent developments are tracked continuously and surfaced in every report.

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More Cloud Computing Services research

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