Founded in 2009 and headquartered in New York, NY, CipherHealth targets healthcare providers seeking to standardize and improve patient-facing workflows. The company is private and has raised $37.6M in funding. CipherHealth has been named one of Modern Healthcare's Best Places to Work for the 11th time, signaling market credibility and operational maturity in a competitive healthcare software space.
Cyborg Score Rationale
CipherHealth demonstrates solid market position with 17 years of operating history, meaningful funding ($37.6M), growing staff (132 employees), and established customer relationships with major healthcare systems. However, the lack of recent funding rounds (venture debt only in July 2024) and private status limit visibility into growth trajectory and market valuation dynamics.
Top Insights
Pure-play patient engagement and care coordination platform competing in the broader patient experience software category.
Customer base includes major health systems (HCA Healthcare, Indiana University Health, Intermountain Health), suggesting established enterprise traction.
Leadership expansion underway: appointed Chief Customer Officer and Chief Sales Officer indicating growth phase and customer success focus.
Competitive landscape includes 30+ direct competitors (TigerConnect, Lumeon, Relatient, others); differentiation centers on standardization and operational consistency versus siloed processes.
Named Competitors
TigerConnect — Patient engagement and care coordination platform
Lumeon — Patient experience and care coordination software
Relatient — Patient engagement and operations platform
Health Recovery Solutions — Patient recovery coordination and engagement