Zenoti Overview
Pro stress-test →Zenoti is a provider of management software for salons, spas, medical spas, and fitness businesses, allowing them to manage operations including appointment booking, billing and payments, business intelligence, marketing, sales, employee and inventory management, and customer relationship management. The company serves over 30,000 businesses across 50 countries, making it a dominant player in cloud-based beauty and wellness operations software.
Strategic Profile
Pro stress-test →Zenoti is backed by prominent investors including TPG, Advent International, AustralianSuper, Blue Star Innovation Partners, and Sunley House Capital Management. The company plans to expand its platform through mergers and acquisitions, enhancing its cloud-based solutions for beauty, wellness, and fitness businesses. The company is expanding AI capabilities into medspa and fitness operations, with early adopters reporting a 34% drop in cancellations and stronger collection performance.
Competitive Landscape
Pro stress-test →Top competitors include Booker, Booksy, and Squire. Other notable competitors include MicroBiz, You'reOnTime, DaySmart, Tiller, and MyTime. Zenoti differentiates through enterprise-grade infrastructure, AI-first product roadmap, and largest installed base in the segment, serving large spa, salon, med-spa, and fitness chains.
Industry Context
Zenoti operates in Beauty & wellness management software.
Key facts
Founded: 2010 · Headquarters: Bellevue, US · Employees: 650-1,000 · Revenue: $174.3M · Market cap: N/A