ServiceTitan, Inc. Overview
Pro stress-test →ServiceTitan is a leading software company dedicated to empowering home and commercial service businesses, founded in 2012 by Ara Mahdessian and Vahe Kuzoyan. The platform connects, manages and automates business workflows across five core functions: CRM, field service management (FSM), enterprise resource planning (ERP), human capital management (HCM), and fintech. As of March 2026, the company surpassed a $1 billion annualized revenue run rate.
Strategic Profile
Pro stress-test →Management emphasizes that AI-driven automation through Max has begun to yield substantial customer ROI, supporting plans for rapid scaling. ServiceTitan reported that full-ramp Max customers double subscription revenue, an effect specifically not driven by technician expansion. The company targets trades and service businesses seeking to automate operations and improve customer experiences at scale.
Competitive Landscape
Pro stress-test →ServiceTitan competes in the field service management software market against Jobber, Housecall Pro, and larger enterprise platforms like Salesforce Field Service. Key differentiation: deep focus on the trades vertical (plumbing, HVAC, electrical), integration of AI-driven Max platform, and strong embedded fintech capabilities. Competitors span pure-play FSM tools to horizontal enterprise software vendors expanding downmarket.
Industry Context
ServiceTitan, Inc. operates in Field service management software.
Key facts
Founded: 2012 · Headquarters: Glendale, US · Employees: 2000+ · Revenue: $961.0M (FY2026) · Market cap: $7.08B (as of March 2026)