ServiceMax, Inc. Overview
Pro stress-test →ServiceMax is a developer of a cloud-based field service management platform used by the industrial sector. The company was acquired by Parametric Technology in November 2022, becoming part of the PTC portfolio. The platform serves medical device manufacturing, equipment dealers, industrial equipment, oil & gas and telecommunications sectors with features including work order management, scheduling and dispatch, inventory management, contract management and analytics.
Strategic Profile
Pro stress-test →As a PTC subsidiary, ServiceMax provides Asset 360, a Salesforce-native application that adds asset-centric functionality and automation with complete visibility into field assets. The acquisition integrated ServiceMax's field service expertise into PTC's broader enterprise software portfolio, enabling service organizations to shift toward outcome-based business strategies.
Competitive Landscape
Pro stress-test →Key competitors include Contextere, IFS, Entytle, Dista, and FieldAware. ServiceMax differentiates through Salesforce integration and asset-centric focus, competing with broader field service management platforms that serve industrial, oil & gas, and equipment-intensive sectors.
Industry Context
ServiceMax, Inc. operates in Field service management software.
Key facts
Founded: 2007 · Headquarters: Pleasanton, California, US · Employees: 423 · Revenue: $251.6 million