Qualifacts Overview
Pro stress-test →Qualifacts is a leading provider of AI-powered EHR and data solutions that brings seamless interoperability and award-winning services to behavioral health organizations. The trusted EHR partner for 2,200+ behavioral health agencies nationwide, Qualifacts operates three comprehensive platforms (CareLogic, Credible, and InSync) serving the entire behavioral health, rehabilitative, and human services market.
Strategic Profile
Pro stress-test →The Credible Platform is ranked No. 1 in the Best in KLAS: Software and Professional Services report for Behavioral Health. Qualifacts has a loyal customer base with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. The company combines clinical, billing, and analytics capabilities with embedded AI tools to reduce administrative burden and improve care quality across organizations of all sizes.
Competitive Landscape
Pro stress-test →The behavioral health EHR market includes established competitors such as Allscripts (owned by Clifton Harbor; formerly private equity-backed), Netsmart (part of Optum Health), and Point Click Care. Smaller regional competitors and legacy EHR vendors (Athenahealth, Medidata) serve portions of the market. Qualifacts' differentiation rests on its KLAS #1 ranking, three-tier product strategy (enterprise CareLogic, mid-market Credible, small practice InSync), embedded AI capabilities, and deep specialization in behavioral health rather than horizontal healthcare platforms.
Industry Context
Qualifacts operates in Behavioral Health EHR Software.
Key facts
Founded: 1999 · Headquarters: Nashville, US