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Ooma, Inc.: Business Overview, Financials & Competitive Analysis

Ooma provides advanced voice, messaging and collaboration services for businesses of all sizes, along with copper/POTS line replacement solutions and a technology platform for other providers to develop custom service...

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What's in This Report
Ooma, Inc. OverviewStrategic ProfileCompetitive LandscapeIndustry ContextKey facts
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7/ 10Strong

Cyborg Score thesis

Ooma is transitioning to a profitable, business-focused communications SaaS platform with strong EBITDA growth and emerging...

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Industry Cloud Communications / Unified Communications-as-a-Service (UCaaS)
3 named competitors
3 recent developments
11 analyst dimensions
Synthesized from analyst-debate stress-testing across 11 dimensions and hundreds of data points. Methodology →
Cyborg Score recalibrated: June 15, 2026
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Ooma, Inc. Overview

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Ooma provides advanced voice, messaging and collaboration services for businesses of all sizes, along with copper/POTS line replacement solutions and a technology platform for other providers to develop custom services. More than 90% of Ooma revenue is recurring subscription and service revenue, with a non-GAAP gross margin above 70%.

Strategic Profile

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Business customers now make up a growing majority of Ooma's subscription revenue. Management highlighted strengthening business user metrics, Airdial's accelerated bookings, and expanded partner ecosystem, with product and other revenue growing 15% year over year in Q2 FY2026 largely attributed to increased Airdial installations.

Competitive Landscape

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Competitors include Bandwidth (US), Telephone and Data Systems, Consolidated Communications, Dish Network, and NT Connect. Ooma differentiates through its focus on SMB UCaaS, emerging AirDial POTS replacement segment, and 2600Hz wholesale platform for service providers.

Industry Context

Ooma, Inc. operates in Cloud Communications / Unified Communications-as-a-Service (UCaaS).

Key facts

Founded: 2003 · Headquarters: Sunnyvale, US · Employees: 1,186 · Revenue: $262M · Market cap: $350M

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Recent developments

Material events tracked by the AskCyborg corpus.

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Named competitors

Pulled from the analyst-debate framework. Click any competitor to see their Cyborg Score.

Bandwidth Communication PlatformCloud communications platform provider→Telephone and Data ServicesTelecom and wireless services→Consolidated Communications SolutionsRegional telecom services provider→

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Industry context

Ooma, Inc. operates in Cloud Communications / Unified Communications-as-a-Service (UCaaS). See how the rest of the sector scores on the Cyborg framework.

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Frequently asked questions

What does Ooma, Inc. do?+
Ooma provides advanced voice, messaging and collaboration services for businesses of all sizes, along with copper/POTS line replacement solutions and a technology platform for other providers to develop custom service...
What is Ooma, Inc.'s Cyborg Score?+
Ooma, Inc. has a Cyborg Score of 7/10 (Strong). The score synthesizes business model, financials, leadership, competitive position, technology, marketing, and ESG dimensions across hundreds of data points.
Who are Ooma, Inc.'s main competitors?+
Named competitors include Bandwidth Communication Platform, Telephone and Data Services, Consolidated Communications Solutions. The full competitive landscape is in the AskCyborg report.
How can I get the full Ooma, Inc. research report?+
Get the report plus analyst-debate audio at askcyborg.com -- no credit card required for preview access. Pro adds saved-company audio playlists and monitoring.
How current is the Ooma, Inc. research?+
The Cyborg Score is recalibrated weekly. Recent developments are tracked continuously and surfaced in every report.

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