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Luma Health: Business Overview, Financials & Competitive Analysis

Luma Health is the Operational AI platform for healthcare, founded in 2012 and based in San Francisco. The company provides a web-based solution for unfilled appointment management for healthcare providers. Trusted by...

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What's in This Report
Luma Health OverviewStrategic ProfileCompetitive LandscapeIndustry ContextKey facts
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8/ 10Strong

Cyborg Score thesis

Operational AI automation for healthcare is a high-ROI market; Luma's deep EHR integrations and scale with major health systems...

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Industry Healthcare patient engagement platforms
5 named competitors
5 recent developments
11 analyst dimensions
Synthesized from analyst-debate stress-testing across 11 dimensions and hundreds of data points. Methodology →
Cyborg Score recalibrated: June 29, 2026
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Luma Health Overview

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Luma Health is the Operational AI platform for healthcare, founded in 2012 and based in San Francisco. The company provides a web-based solution for unfilled appointment management for healthcare providers. Trusted by 650+ healthcare organizations nationwide, Luma has deeper EHR integration, more comprehensive product, and more experienced customizability & support than any patient engagement vendor on the market.

Strategic Profile

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The company reached $100M revenue as of April 2026, demonstrating strong market traction. The Spring 2026 product release introduces new Operational AI capabilities to finish jobs that traditional tools leave to staff, from no-show rescheduling to clinical results follow-up. Luma Health acquired Tonic on November 12, 2025, signaling expansion through strategic M&A.

Competitive Landscape

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Top competitors include Zocdoc, Doctolib and Doctoralia. CipherHealth provides digital tools for communication and satisfaction during patient journey, founded in 2009 and based in New York. Solutionreach provides patient retention and communication tools, automating appointment reminders and payment processing for dental, vision, and medical practices.

Industry Context

Luma Health operates in Healthcare patient engagement platforms.

Key facts

Founded: 2012 · Headquarters: San Francisco, US · Employees: 197 · Revenue: $100M (as of April 2026)

What the analysts stress-tested

The top findings that survived the multi-agent debate for Luma Health.

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Recent developments

Material events tracked by the AskCyborg corpus.

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Named competitors

Pulled from the analyst-debate framework. Click any competitor to see their Cyborg Score.

ZocdocOnline doctor appointment scheduling and provider discovery platformDoctolibHealthcare scheduling and patient management platformCipherHealthPatient communication and engagement solutions for healthcare organizationsRelatientAI-powered scheduling and omnichannel communication for healthcareSolutionreachPatient retention and communication platform for healthcare practices

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Industry context

Luma Health operates in Healthcare patient engagement platforms. See how the rest of the sector scores on the Cyborg framework.

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Frequently asked questions

What does Luma Health do?+
Luma Health is the Operational AI platform for healthcare, founded in 2012 and based in San Francisco. The company provides a web-based solution for unfilled appointment management for healthcare providers. Trusted by...
What is Luma Health's Cyborg Score?+
Luma Health has a Cyborg Score of 8/10 (Strong). The score synthesizes business model, financials, leadership, competitive position, technology, marketing, and ESG dimensions across hundreds of data points.
Who are Luma Health's main competitors?+
Named competitors include Zocdoc, Doctolib, CipherHealth, Relatient. The full competitive landscape is in the AskCyborg report.
How can I get the full Luma Health research report?+
Get the report plus analyst-debate audio at askcyborg.com -- no credit card required for preview access. Pro adds saved-company audio playlists and monitoring.
How current is the Luma Health research?+
The Cyborg Score is recalibrated weekly. Recent developments are tracked continuously and surfaced in every report.

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