Genpact Limited Overview
Pro stress-test →Genpact Limited provides business process outsourcing and information technology services across India, Asia, North and Latin America, and Europe. The company is an agentic and advanced technology solutions provider that delivered over $5.5 billion in new bookings in 2025, with advanced technology solutions now accounting for more than a third of total bookings.
Strategic Profile
Pro stress-test →Genpact operates through three segments: Financial services; Consumer and Healthcare; and High Tech and Manufacturing. The company is strategically positioned around its "agentic operations" model, which moves beyond automation to a collaborative model between agents and human experts through domain-specific agents, last-mile experts, and clear governance frameworks. Its performance and pipeline are increasingly focused on advanced technology solutions and agentic-led work.
Competitive Landscape
Pro stress-test →Genpact serves banking and financial services, insurance, capital markets, consumer product goods, life sciences, infrastructure, manufacturing and healthcare sectors. Primary competitors include Accenture, Cognizant, TCS, and Infosys in business process outsourcing and IT services. Genpact differentiates through its agentic AI capabilities, deep industry domain expertise, and last-mile execution expertise.
Industry Context
Genpact Limited operates in Business Process Outsourcing & IT Services.
Key facts
Founded: 1997 · Headquarters: New York, US · Employees: 130000 · Revenue: $5.08B · Market cap: $6.7B