Vertex, Inc. — Cyborg Score 7/10

Solid
Enterprise Tax Software & Indirect Tax Automation

Strategic Profile

Vertex serves enterprise and mid-market customers across industries with a recurring revenue model supported by long-term subscription contracts and embedded integrations with major ERP and commerce platforms. Cloud revenue totaled $94.6 million growing 23% year-over-year, with e-invoicing business growth supported by upcoming regulatory mandates in Europe, and AI-driven Smart Categorization capabilities improving tax workflow automation.

Cyborg Score Rationale

Vertex delivered Q4 2025 revenue growth of 9.1% and returned to full-year profitability in 2025, with subscription and cloud revenue expansion supporting double-digit ARR growth and continued revenue growth expected in 2026. However, the company has lost approximately 70% of its value despite steady growth and margin expansion.

Top Insights

  • Cloud revenue accelerating at 23% YoY while achieving full-year 2025 profitability return demonstrates operational leverage
  • E-invoicing business entering first full year of contribution with tailwind from European regulatory mandates
  • Stock down 70% despite steady growth creates valuation opportunity; analyst consensus 12-month target of $30.56 implies 106% upside
  • Gross Revenue Retention declined to 94% in Q4 2025, indicating some customer churn pressures in competitive environment

Named Competitors

  • ONESOURCE — Enterprise tax software and compliance solutions
  • AvaTax — Cloud-based sales tax automation and reporting
  • SAP Tax — ERP-integrated tax compliance module

Recent Developments

  • (February 2026) Q4 2025 earnings showed 9.1% revenue growth to $194.7M with cloud revenue up 23% YoY and return to full-year profitability
  • (February 2026) FY2026 guidance targets $823.5M-$831.5M revenue with 25% cloud growth and $188M-$192M adjusted EBITDA
  • (November 2025) AI-driven Smart Categorization offering launched targeting improved tax workflow automation
  • (December 2025) Partnership with CPA.com announced to expand tax services offerings

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