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Ooma, Inc.: Business Overview, Financials & Competitive Analysis

Ooma, Inc. scores 7/10 on the AskCyborg Cyborg Score (Strong). Ooma is transitioning to a profitable, business-focused communications SaaS platform with strong EBITDA growth and emerging high-margin AirDial POTS replacement opportunity. Ooma reported Q2 FY2026 revenue of $66.4 million up 3.5% year over year, with record non-GAAP net income of $6.5 million up 59% year over year and adjusted EBITDA.

What is Ooma, Inc.'s industry? Ooma, Inc. (ooma.com) operates in Cloud Communications / Unified Communications-as-a-Service (UCaaS). AskCyborg classifies Ooma, Inc. under Cloud Communications / Unified Communications-as-a-Service (UCaaS) in its company registry.

Ooma provides advanced voice, messaging and collaboration services for businesses of all sizes, along with copper/POTS line replacement solutions and a technology platform for other providers to develop custom service...

7/ 10Strong

Cyborg Score thesis

Ooma is transitioning to a profitable, business-focused communications SaaS platform with strong EBITDA growth and emerging...

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Industry Cloud Communications / Unified Communications-as-a-Service (UCaaS)
3 named competitors
3 recent developments
11 analyst dimensions
Synthesized from analyst-debate stress-testing across 11 dimensions and hundreds of data points. Methodology →
Cyborg Score recalibrated: October 19, 2026
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What's in This Report
Ooma, Inc. OverviewStrategic ProfileCompetitive LandscapeIndustry ContextKey facts
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Ooma, Inc. Overview

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Ooma provides advanced voice, messaging and collaboration services for businesses of all sizes, along with copper/POTS line replacement solutions and a technology platform for other providers to develop custom services. More than 90% of Ooma revenue is recurring subscription and service revenue, with a non-GAAP gross margin above 70%.

Strategic Profile

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Business customers now make up a growing majority of Ooma's subscription revenue. Management highlighted strengthening business user metrics, Airdial's accelerated bookings, and expanded partner ecosystem, with product and other revenue growing 15% year over year in Q2 FY2026 largely attributed to increased Airdial installations.

Competitive Landscape

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Competitors include Bandwidth (US), Telephone and Data Systems, Consolidated Communications, Dish Network, and NT Connect. Ooma differentiates through its focus on SMB UCaaS, emerging AirDial POTS replacement segment, and 2600Hz wholesale platform for service providers.

Industry Context

Ooma, Inc. operates in Cloud Communications / Unified Communications-as-a-Service (UCaaS).

Key facts

Founded: 2003 · Headquarters: Sunnyvale, US · Employees: 1,186 · Revenue: $262M · Market cap: $350M

What the AI analysts debated

AI-generated and not independently verified: selected findings from the multi-agent debate on Ooma, Inc..

  • Airdial landed its largest customer to date, a national U.S. retailer deploying to over 3,000 locations.
  • Business subscription and services revenue represented 62% of total subscription revenue, up from 60% in the previous quarter, and grew 66% year over year, while residential subscription revenue declined by 2% year over year.
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Recent developments

Material events tracked by the AskCyborg corpus.

  • December 2025Record Q3 adjusted EBITDA of $8.6 million with 50% YoY growth and 64% YoY EPS growth
  • August 2025Q2 FY2026 record non-GAAP net income of $6.5 million up 59% YoY; Airdial largest customer win with 3,000+ location national retailer deployment
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Named competitors

Pulled from the analyst-debate framework. Click any competitor to see their Cyborg Score.

Bandwidth Communication PlatformCloud communications platform provider→Telephone and Data ServicesTelecom and wireless services→Consolidated Communications SolutionsRegional telecom services provider→

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Industry context

Ooma, Inc. operates in Cloud Communications / Unified Communications-as-a-Service (UCaaS). See how the rest of the sector scores on the Cyborg framework.

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AI-generated research summary based on public sources; it may contain errors or omissions. Not investment advice. Not reviewed or endorsed by the companies covered. Report an error: legal@askcyborg.com · Terms of Service

Frequently asked questions

What does Ooma, Inc. do?+
Ooma provides advanced voice, messaging and collaboration services for businesses of all sizes, along with copper/POTS line replacement solutions and a technology platform for other providers to develop custom service...
What is Ooma, Inc.'s Cyborg Score?+
Ooma, Inc. has a Cyborg Score of 7/10 (Strong). The score synthesizes business model, financials, leadership, competitive position, technology, marketing, and ESG dimensions across hundreds of data points.
Who are Ooma, Inc.'s main competitors?+
Named competitors include Bandwidth Communication Platform, Telephone and Data Services, Consolidated Communications Solutions. The full competitive landscape is in the AskCyborg report.
How can I get the full Ooma, Inc. research report?+
Get the report plus analyst-debate audio at askcyborg.com -- no credit card required for preview access. Pro adds saved-company audio playlists and monitoring.
How current is the Ooma, Inc. research?+
The Cyborg Score is recalibrated weekly. Recent developments are tracked continuously and surfaced in every report.

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