Enterprise Software - Business Process Automation, Customer Engagement, Low-Code Development
Strategic Profile
The company offers a comprehensive suite of AI-powered cloud solutions including Liberty Create (low-code development platform), Liberty Converse CX (contact centre solution), Liberty RPA (robotic process automation), and Liberty AI (customer experience and automation platform). It serves healthcare, local government, housing, insurance, financial services, rail and construction, utilities, and retail industries.
Cyborg Score Rationale
Netcall demonstrates solid fundamentals as a profitable, dividend-paying enterprise software company with strong EBITDA margins and meaningful market presence. However, recent stock volatility and modest size relative to competitors temper the outlook. The company's strategic pivot to AI-powered cloud solutions and recent M&A activity suggest growth potential.
Top Insights
Liberty platform architecture enables customers to automate workflows across multiple sectors with low-code/AI capabilities
Diversified customer base spans healthcare, government, financial services and utilities reducing concentration risk
Recent acquisition of Jadu (December 2025) signals expansion into digital transformation and citizen engagement platforms
Attractive dividend yield (~0.9%) combined with profitability suggests management confidence in stable cash generation
Named Competitors
Contact Centre and RPA — Global leader in customer engagement and workforce management solutions
Recent Developments
(Dec 2025) Acquisition of Jadu to expand digital transformation capabilities
(Dec 2024) Posted strong FY2024 results with dividend announcement of 0.89p
(Mar 2025) Full year earnings presentation showing continued cloud platform momentum
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