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Luma Health: Business Overview, Financials & Competitive Analysis

Luma Health is the Operational AI platform for healthcare, founded in 2012 and based in San Francisco. The company provides a web-based solution for unfilled appointment management for healthcare providers. Trusted by...

Analyst-debate audio for Luma Health

AskCyborg analysts argue the bull and bear cases for Luma Health across 11 stress-tested dimensions. Listen on your commute -- faster than reading the 30-page report.

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8/ 10Strong

Cyborg Score thesis

Operational AI automation for healthcare is a high-ROI market; Luma's deep EHR integrations and scale with major health systems...

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Industry Healthcare IT Services
5 named competitors
5 recent developments
11 analyst dimensions
Synthesized from analyst-debate stress-testing across 11 dimensions and hundreds of data points. Methodology →
Cyborg Score recalibrated: September 21, 2026
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Luma Health Overview

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Luma Health is the Operational AI platform for healthcare, founded in 2012 and based in San Francisco. The company provides a web-based solution for unfilled appointment management for healthcare providers. Trusted by 650+ healthcare organizations nationwide, Luma has deeper EHR integration, more comprehensive product, and more experienced customizability & support than any patient engagement vendor on the market.

Strategic Profile

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The company reached $100M revenue as of April 2026, demonstrating strong market traction. The Spring 2026 product release introduces new Operational AI capabilities to finish jobs that traditional tools leave to staff, from no-show rescheduling to clinical results follow-up. Luma Health acquired Tonic on November 12, 2025, signaling expansion through strategic M&A.

Competitive Landscape

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Top competitors include Zocdoc, Doctolib and Doctoralia. CipherHealth provides digital tools for communication and satisfaction during patient journey, founded in 2009 and based in New York. Solutionreach provides patient retention and communication tools, automating appointment reminders and payment processing for dental, vision, and medical practices.

Industry Context

Luma Health operates in Healthcare IT Services.

Key facts

Founded: 2012 · Headquarters: San Francisco, US · Employees: 197 · Revenue: $100M (as of April 2026)

What the analysts stress-tested

The top findings that survived the multi-agent debate for Luma Health.

  • 39% CARR growth in 2026 and trajectory to serve 160M patients across 1,300+ health systems by end of 2026
  • Healthcare organizations see an average of 37% more referred patients within the first six months of implementation and achieve a 39% average increase in revenue
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Recent developments

Material events tracked by the AskCyborg corpus.

  • May 2026Named Gold Stevie Award winner for AI/Machine Learning Solution in Healthcare
  • April 2026Hired Eric Ingram as Chief Financial Officer to support rapid US and global scale
  • +3 moreTrack every material event for Luma Health as it happens. Explore monitoring →
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Named competitors

Pulled from the analyst-debate framework. Click any competitor to see their Cyborg Score.

ZocdocOnline doctor appointment scheduling and provider discovery platform→DoctolibHealthcare scheduling and patient management platform→CipherHealthPatient communication and engagement solutions for healthcare organizations→RelatientAI-powered scheduling and omnichannel communication for healthcare→SolutionreachPatient retention and communication platform for healthcare practices→

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Industry context

Luma Health operates in Healthcare IT Services. See how the rest of the sector scores on the Cyborg framework.

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Frequently asked questions

What does Luma Health do?+
Luma Health is the Operational AI platform for healthcare, founded in 2012 and based in San Francisco. The company provides a web-based solution for unfilled appointment management for healthcare providers. Trusted by...
What is Luma Health's Cyborg Score?+
Luma Health has a Cyborg Score of 8/10 (Strong). The score synthesizes business model, financials, leadership, competitive position, technology, marketing, and ESG dimensions across hundreds of data points.
Who are Luma Health's main competitors?+
Named competitors include Zocdoc, Doctolib, CipherHealth, Relatient. The full competitive landscape is in the AskCyborg report.
How can I get the full Luma Health research report?+
Get the report plus analyst-debate audio at askcyborg.com -- no credit card required for preview access. Pro adds saved-company audio playlists and monitoring.
How current is the Luma Health research?+
The Cyborg Score is recalibrated weekly. Recent developments are tracked continuously and surfaced in every report.

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