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JD.com, Inc.: Business Overview, Financials & Competitive Analysis

JD.com, Inc. scores 7/10 on the AskCyborg Cyborg Score (Solid). Profitable Chinese e-commerce leader with valuable logistics infrastructure and diversified revenue streams trading at reasonable multiples. JD.com has a market cap of $41.37 billion as of February 2026 with TTM revenue of $180.83 billion. The company benefits from a diversified portfolio and entrenched position in Chinese e-commerce, though faces ongoing.

What is JD.com, Inc.'s industry? JD.com, Inc. (jd.com) operates in Internet Retail & E-Commerce. AskCyborg classifies JD.com, Inc. under Internet Retail & E-Commerce in its company registry.

JD.com is a Chinese e-commerce company headquartered in Beijing with revenues exceeding $158.8 billion in 2024, making it China's largest retailer by revenue and ranking 47 on the Fortune Global 500. It is one of two ...

7/ 10Solid

Cyborg Score thesis

Profitable Chinese e-commerce leader with valuable logistics infrastructure and diversified revenue streams trading at reasonable...

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Industry Internet Retail & E-Commerce
3 named competitors
3 recent developments
11 analyst dimensions
Synthesized from analyst-debate stress-testing across 11 dimensions and hundreds of data points. Methodology →
Cyborg Score recalibrated: October 19, 2026
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What's in This Report
JD.com, Inc. OverviewStrategic ProfileCompetitive LandscapeIndustry ContextKey facts
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JD.com, Inc. Overview

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JD.com is a Chinese e-commerce company headquartered in Beijing with revenues exceeding $158.8 billion in 2024, making it China's largest retailer by revenue and ranking 47 on the Fortune Global 500. It is one of two massive B2C online retailers in China and a major competitor to Alibaba-run Tmall.

Strategic Profile

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JD.com's portfolio spans retail, technology, logistics, health care, industrials, property management, private label, insurance, and international business. The company established an in-house logistics department in 2007 and operates the industry's largest customer service team after investing over 30 billion RMB in customer service centers since 2009.

Competitive Landscape

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JD.com competes directly with Alibaba-run Tmall as one of China's two dominant B2C e-commerce platforms. The company differentiates through its vertically integrated logistics network and focus on electronics and appliances, while facing competition from specialized players in healthcare, international business, and emerging marketplace platforms.

Industry Context

JD.com, Inc. operates in Internet Retail & E-Commerce.

Key facts

Founded: 1998 · Headquarters: Beijing, China · Employees: 900,000 · Revenue: $180.83B · Market cap: $41.37B

What the AI analysts debated

AI-generated and not independently verified: selected findings from the multi-agent debate on JD.com, Inc..

  • Commanding scale: $180B+ TTM revenue positions JD as second-largest e-commerce player in China by revenue
  • Integrated supply chain advantage: Proprietary logistics network with 100+ overseas warehouses enables faster delivery and differentiation vs competitors
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Recent developments

Material events tracked by the AskCyborg corpus.

  • August 2025Ochama rebranded as Joybuy in Netherlands as part of broader European repositioning strategy
  • October 2024JINGDONG Industrials refiled IPO application in Hong Kong after initial attempt failed in 2023
  • +1 moreTrack every material event for JD.com, Inc. as it happens. Explore monitoring →
Get alerted when JD.com, Inc. has a new material development →

Named competitors

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Industry context

JD.com, Inc. operates in Internet Retail & E-Commerce. See how the rest of the sector scores on the Cyborg framework.

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How AskCyborg research is made

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Every report is generated by a panel of AI analysts arguing across 11 dimensions, so counter-arguments sit alongside the case. The debate is a reasoning process; it does not independently verify facts.

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The Cyborg Score and recent developments reflect public sources as of the date shown and can miss or lag recent events. Check primary sources before relying on them.

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Methodology open at /methodology

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Sources: public filings, regulatory data, and news flow, analysed by AI models. Read the methodology →

AI-generated research summary based on public sources; it may contain errors or omissions. Not investment advice. Not reviewed or endorsed by the companies covered. Report an error: legal@askcyborg.com · Terms of Service

Frequently asked questions

What does JD.com, Inc. do?+
JD.com is a Chinese e-commerce company headquartered in Beijing with revenues exceeding $158.8 billion in 2024, making it China's largest retailer by revenue and ranking 47 on the Fortune Global 500. It is one of two ...
What is JD.com, Inc.'s Cyborg Score?+
JD.com, Inc. has a Cyborg Score of 7/10 (Solid). The score synthesizes business model, financials, leadership, competitive position, technology, marketing, and ESG dimensions across hundreds of data points.
Who are JD.com, Inc.'s main competitors?+
Named competitors include Tmall, Pinduoduo, Douyin Shop. The full competitive landscape is in the AskCyborg report.
How can I get the full JD.com, Inc. research report?+
Get the report plus analyst-debate audio at askcyborg.com -- no credit card required for preview access. Pro adds saved-company audio playlists and monitoring.
How current is the JD.com, Inc. research?+
The Cyborg Score is recalibrated weekly. Recent developments are tracked continuously and surfaced in every report.

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