Verint demonstrated strong AI adoption momentum with AI Annual Recurring Revenue (ARR) increasing 21% year-over-year in Q1 FY2026 (as of April 2025). The company holds category leadership in CX Automation and believes AI adoption in the CX market is still in early stages, positioning it for continued growth in its core vertical.
Cyborg Score Rationale
Verint beat earnings expectations in Q2 FY2026 (September 2025), posting EPS of $0.33 vs. analyst expectations of $0.17, a 94% beat. The company demonstrates strong AI revenue growth and market-leading positioning, though relatively moderate scale limits the highest tier scoring.
Top Insights
ARR growth accelerated to 6% year-over-year in Q1 FY2026 with confidence to achieve 8% year-over-year ARR growth by year-end (April 2025 guidance)
AI ARR increased 21% year-over-year in Q2 FY2026, indicating rapid adoption of AI-powered solutions
Verint serves financial services, healthcare, utilities, technology industries plus government, large enterprises, and SMB organizations
Strong execution delivered 94% EPS beat in Q2 FY2026 (September 2025) with significant margin expansion
Named Competitors
NICE CX Suite — Cloud-based contact center and workforce management solutions
Five9 Platform — Cloud contact center software and services
Genesys Cloud — Customer experience platform for enterprise contact centers
Recent Developments
(September 2025) Q2 FY2026 earnings beat with EPS of $0.33 vs. $0.17 estimate
(April 2025) Q1 FY2026 ARR growth accelerated to 6% year-over-year with guidance for 8% year-end exit
(Q1 FY2026) AI ARR grew 21% year-over-year, demonstrating strong enterprise AI adoption
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