Klaviyo, Inc.: Business Overview, Financials & Competitive Analysis
Klaviyo, Inc. scores 8/10 on the AskCyborg Cyborg Score (Strong). AI-driven CRM platform accelerating enterprise adoption with 32% revenue growth and expanding profit margins. With 32% YoY revenue growth and 14% non-GAAP operating margin in 2025, Klaviyo demonstrates strong execution. The appointment of co-CEO Chano Fernández in January 2026 brings global enterprise leadership expertise. Market leadership in B2C CRM with.
What is Klaviyo, Inc.'s industry? Klaviyo, Inc. (klaviyo.com) operates in MarTech / B2C CRM Platform / Marketing Automation. AskCyborg classifies Klaviyo, Inc. under MarTech / B2C CRM Platform / Marketing Automation in its company registry.
Klaviyo is the AI-first CRM built for B2C brands that combines marketing automation, analytics, and customer service into one unified solution. 193,000+ brands worldwide use Klaviyo to create lifelong customer relatio...
Cyborg Score thesis
AI-driven CRM platform accelerating enterprise adoption with 32% revenue growth and expanding profit...
Read the full analyst-debate transcript →Get the Latest Klaviyo, Inc. Report
Up-to-date AI-powered research, analyst debate audio & saved-company playlists
Get Current Report FreeKlaviyo, Inc. Overview
Pro stress-test →Klaviyo is the AI-first CRM built for B2C brands that combines marketing automation, analytics, and customer service into one unified solution. 193,000+ brands worldwide use Klaviyo to create lifelong customer relationships. 2025 was a breakout year with 32% revenue growth to $1.2 billion.
Strategic Profile
Pro stress-test →The platform enables customers to send targeted messages across email, SMS, and push notifications with machine learning and AI capabilities. High-growth enterprises like Mattel, TaylorMade, and Glossier leverage Klaviyo's actionable infrastructure with more than 350 integrations. The company recently expanded AI platform integrations, including launch of Klaviyo App in ChatGPT.
Competitive Landscape
Pro stress-test →Klaviyo focuses on marketing automation within eCommerce as its first application use case. The company competes with broader marketing automation platforms and specialized e-commerce CRM solutions. Klaviyo's proprietary data platform combined with AI/ML capabilities creates competitive differentiation versus traditional email providers like Mailchimp and broader platforms like HubSpot.
Industry Context
Klaviyo, Inc. operates in MarTech / B2C CRM Platform / Marketing Automation.
Key facts
Founded: 2012 · Headquarters: Boston, US · Employees: 2,829 · Revenue: $1.2B · Market cap: $8.2B