The platform enables customers to send targeted messages across email, SMS, and push notifications with machine learning and AI capabilities. High-growth enterprises like Mattel, TaylorMade, and Glossier leverage Klaviyo's actionable infrastructure with more than 350 integrations. The company recently expanded AI platform integrations, including launch of Klaviyo App in ChatGPT.
Cyborg Score Rationale
With 32% YoY revenue growth and 14% non-GAAP operating margin in 2025, Klaviyo demonstrates strong execution. The appointment of co-CEO Chano Fernández in January 2026 brings global enterprise leadership expertise. Market leadership in B2C CRM with clear AI differentiation supports growth trajectory.
Top Insights
Achieved 32% YoY revenue growth to $1.2B in 2025 with 14% non-GAAP operating margin, demonstrating operating leverage
Dual CEO structure appointed with Chano Fernández joining to drive enterprise growth while founder focuses on AI product vision
Expanded customer base to 193,000+ customers with momentum in enterprise and international segments
Strategic AI platform integrations including ChatGPT app launch enable seamless data access and campaign generation
Named Competitors
HubSpot — Integrated CRM and marketing automation platform
Mailchimp — Email marketing and automation platform
Yotpo — Customer loyalty and reviews platform
Recent Developments
(February 2026) Raised 2026 full-year revenue guidance to $1.5B-$1.51B following 32% YoY growth in 2025
(January 2026) Appointed Chano Fernández as co-CEO alongside founder Andrew Bialecki
(December 2025) Launched Klaviyo App integration in ChatGPT for direct data access and campaign generation
(January 2026) Announced Wunderkind partnership joining Klaviyo Marketplace for identity-based personalization
Open the full interactive Klaviyo, Inc. report
Strategic research, analyst-debate audio, full Cyborg Score breakdown across 11 dimensions, and saved-company audio playlists.