Genpact operates through three segments: Financial services; Consumer and Healthcare; and High Tech and Manufacturing. The company is strategically positioned around its "agentic operations" model, which moves beyond automation to a collaborative model between agents and human experts through domain-specific agents, last-mile experts, and clear governance frameworks. Its performance and pipeline are increasingly focused on advanced technology solutions and agentic-led work.
Cyborg Score Rationale
2025 revenue increased 6.56% to $5.08 billion with earnings up 7.56%. Advanced Technology Solutions revenue is expected to grow at least high-teens in 2026, and analyst consensus is "Buy." The company faces near-term macro headwinds but maintains strong strategic positioning in AI-driven transformation.
Top Insights
AgenTech has grown more rapidly than any other offering in Genpact's history with strong client traction and expanding scope
Backlog has never been higher as more clients see Genpact as a long-term strategic partner to transform mission-critical operations
Dividend increased 10% to $0.1875 per share quarterly, reflecting confidence in sustained cash generation
Data-Tech-AI revenue segment grew 9.3% to $2.442 billion in 2025, while Digital Operations grew 4.1%
Named Competitors
Accenture — Leading global IT services and consulting
Cognizant — Business process and IT services
TCS — Global IT and business services
Infosys — IT services and digital transformation
Recent Developments
(Feb 2026) Announced full-year 2025 results with 6.6% revenue growth and 10% dividend increase
(Jan 2026) Achieved 'A' rating from CDP for environmental transparency and climate performance
(Jan 2026) Recognized for AI-first, front-to-back banking operations capabilities
(Dec 2025) Leadership appointments to accelerate Advanced Technology Solutions integration
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