Box, Inc. — Cyborg Score 7/10

Strong
Cloud Content Management & Enterprise SaaS

Strategic Profile

Box's fast-cycle AI integrations and cross-platform partnerships build competitive advantage as enterprise customers seek secure, extensible content management in the fragmented generative AI ecosystem. Expanded customer migration to Enterprise Plus and Enterprise Advanced drove suite-based revenue contribution to 63% of total revenue, with seat-based pricing increases of 20%-40% on upgrades to Enterprise Advanced, elevating net retention rate to 103%.

Cyborg Score Rationale

Net retention rate in Q3 fiscal 2026 was 104%, driven by price per seat increases and seat expansion. Investments in go-to-market initiatives and product improvements are driving billings growth of 12% year over year in Q3 fiscal 2026. However, earnings guidance misses and moderating growth temper the outlook.

Top Insights

  • Remaining performance obligation (RPO) grew 18% year over year to $1.5 billion, providing strong revenue visibility
  • Multi-year strategic collaboration with AWS announced November 2025 to build agentic AI integrations that surface insights from enterprise content
  • Gross margin expected to be 82% with operating margin of 30% for Q4 FY26, demonstrating operational leverage
  • Fiscal 2026 revenues expected to be $1.175 billion, indicating 8% year-over-year growth

Named Competitors

  • Microsoft SharePoint — Enterprise content management and collaboration platform
  • Salesforce Files — CRM-integrated content management
  • OneDrive for Business — Cloud file storage and sync

Recent Developments

  • (January 2026) General availability of Box Extract, generative-AI powered feature for workflow automation
  • (November 2025) Multi-year strategic collaboration agreement with AWS for agentic AI integrations
  • (Q3 FY26) Net retention rate of 104%, billings growth of 12% year-over-year

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