Zuma is one of the fastest-growing startups in San Francisco backed by world-class investors including Y-Combinator, Andreessen Horowitz, and others. Zuma powers some of the largest property management companies in the US, including Fairfield, AIR Communities, Case & Associates, Raintree Partners, and Griffis Residential. The company differentiates itself by focusing exclusively on multifamily and being the only AI company in the space with a 24/7/365 human-in-the-loop team.
Cyborg Score Rationale
Zuma demonstrates strong market traction with backing from tier-1 investors and deployment across major property management firms. The human-in-the-loop model and vertical focus provide defensibility, though execution and competitive positioning in an emerging PropTech space warrant continued monitoring.
Top Insights
Properties using Zuma see 2.4× higher lead-to-visit conversion and more than double the number of tours
Zuma combines AI automation with human oversight, with Kelsey handling routine interactions while human operators step in for complex queries
Founded in 2021 by Shiv Gettu and Kendrick Bradley, Zuma has raised venture funding from Andreessen Horowitz, Y Combinator, King River Capital, Range Ventures, and Liquid 2 Ventures
As of mid-2025, the company has grown to approximately 30 employees
Named Competitors
EliseAI — AI assistant for multifamily and healthcare operations